Our Policies

At Co-pothecary, we want to give our customers the best shopping experience for topical pain relief. That’s why we believe our store policies should be fair, clear, and transparent. Read about them below, and contact us with questions.

Product Availability

 Purchases are subject to product availability. Prices for our products are subject to change. Prices displayed in U.S. dollars and does not include shipping.

Payment Methods

We accept payment by Visa, Mastercard, American Express, and Discover. If a payment does not clear, we reserve the right to cancel your order. Orders are shipped after receipt of payment.

Shipping Policy

We currently ship in the United States. Items are typically shipped within 5 to 7 business days of processing your order.


Currently, we are unable to accept returns or exchanges. All sales are final.

Legal Disclaimer

Our products are all-natural remedies and not intended for medical use. These claims have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition.